# CONTRACT AND TERMS & CONDITIONS FOR COACHING SERVICES

**Effective Date:** [DATE OF PURCHASE]

This Coaching Services Agreement (“Agreement”) is entered into between **Daybreak Yoga LLC, doing business as DMR Coaching & Consulting**, with a business mailing address of **14837 Detroit Avenue, #167, Lakewood, Ohio 44107** (“Coach”), and the individual purchasing the coaching services (“Client”).

By completing the purchase, checking the acceptance box, clicking the purchase or enrollment button, or otherwise electronically accepting these terms, Client acknowledges that Client has read, understood, and agreed to be bound by this Agreement.

## 1. Coaching Services

Coach agrees to provide Client with a **90-day private coaching program** as described on the applicable sales page, checkout page, welcome materials, or written service description.

The specific structure of the program, including the number and frequency of sessions, communication access, resources, and additional support, will be outlined in the program description or onboarding materials provided to Client.

Coaching is a collaborative, educational, and personal-development service. Coach will provide guidance, questions, reflection, strategy, support, and accountability based on Client’s goals and needs.

## 2. Nature and Scope of Coaching

Client understands that coaching is not therapy, counseling, medical treatment, legal advice, financial advice, crisis intervention, or any other licensed professional service.

Coach is not acting as a physician, psychologist, therapist, attorney, accountant, financial adviser, or other licensed professional within the scope of this Agreement.

Client is responsible for seeking advice from an appropriately qualified professional regarding medical, mental-health, legal, financial, or other specialized concerns.

Coaching does not diagnose, treat, prevent, or cure any medical or psychological condition.

If Client is experiencing a medical or mental-health emergency, Client should contact emergency services or an appropriately licensed healthcare professional rather than relying upon coaching communications.

## 3. Term

The coaching relationship begins on the mutually established program start date and continues for **90 consecutive days**, unless the parties agree otherwise in writing or this Agreement is terminated in accordance with its terms.

Client understands that delaying sessions, failing to schedule sessions, missing sessions, or temporarily pausing participation does not automatically extend the 90-day program term.

Any extension must be approved by Coach in writing.

## 4. Fees and Payment Options

The investment for the 90-day private coaching program is:

* **$3,000 paid in full**, or
* **Three monthly payments of $1,100**, for a total payment-plan price of **$3,300**.

Client will select one payment option at checkout.

### Paid-in-Full Option

When Client selects the paid-in-full option, the full payment of $3,000 is due at the time of enrollment and before coaching begins.

### Monthly Payment Plan

When Client selects the monthly payment plan:

1. The first payment of $1,100 is due at enrollment.
2. The remaining two payments of $1,100 will be automatically charged according to the payment schedule displayed at checkout, generally at approximately 30-day intervals.
3. The payment plan is a commitment to pay the full program price of $3,300. It is not a monthly subscription that may be canceled at any time.
4. Client authorizes Coach and Coach’s payment processor to charge the payment method provided for all scheduled payments.
5. Client is responsible for maintaining a valid payment method and ensuring that sufficient funds are available.

Client is also responsible for any applicable taxes, processing charges, or fees disclosed at checkout.

## 5. Failed or Late Payments

If a scheduled payment is declined, missed, reversed, disputed, or otherwise not received:

1. Coach may immediately pause coaching sessions, messaging access, resources, and other services.
2. Coach may attempt to process the payment again using the payment method on file.
3. Client must bring the account current before services resume.
4. Paused services do not automatically extend the original 90-day program term.
5. Client remains responsible for the full outstanding balance under the selected payment plan.
6. Coach may pursue lawful collection of any unpaid balance, including reasonable collection costs where permitted by law.

Client agrees to contact Coach promptly if a payment issue occurs.

## 6. Refund and Cancellation Policy

Because Coach reserves time, availability, and program capacity specifically for Client, **all payments are nonrefundable once the coaching program begins**, except where otherwise required by applicable law.

Client may request cancellation in writing before the agreed program start date. Any pre-start refund or cancellation request will be evaluated in accordance with the refund terms displayed at checkout and any applicable law.

After the program begins:

* Client may choose to discontinue participation at any time.
* Discontinuing participation does not eliminate Client’s responsibility for any remaining payments under the payment plan.
* No refunds, credits, transfers, or prorated reimbursements will be issued for completed sessions, missed sessions, unused sessions, lack of participation, failure to schedule, or a decision not to continue.

Coach may, at Coach’s sole discretion, approve an exception in writing. An exception granted in one situation does not require Coach to grant an exception in another situation.

## 7. Scheduling, Attendance, and Rescheduling

Client agrees to arrive on time and prepared for scheduled sessions.

Unless otherwise stated in the program materials:

1. Client must provide at least **24 hours’ notice** to reschedule a session.
2. A session canceled or rescheduled with less than 24 hours’ notice may be considered used and forfeited.
3. If Client arrives late, the session will generally end at the originally scheduled time.
4. If Client fails to attend a session without notice, the session may be considered completed.
5. Sessions must be used within the 90-day program period unless Coach approves an extension in writing.

Coach will make reasonable efforts to reschedule a session if Coach must cancel or reschedule it.

## 8. Communication and Availability

Coach’s normal business communication hours are generally between **9:00 a.m. and 5:00 p.m. Eastern Time**, Monday through Friday, excluding holidays, travel days, scheduled time away, and other periods communicated to Client.

Coach does not guarantee immediate responses.

Any messaging, email, voice-note, or other between-session access included in the program will be described in the program materials. Between-session communication is intended for coaching support and is not an emergency or crisis-response service.

Coach may establish reasonable communication boundaries regarding frequency, length, response times, and appropriate use.

## 9. Client Responsibilities

Client agrees to:

* Participate actively and honestly in the coaching process.
* Attend sessions prepared and on time.
* Complete agreed-upon reflections, exercises, or action steps.
* Communicate questions, concerns, and relevant changes promptly.
* Take responsibility for Client’s choices, actions, decisions, and results.
* Use independent judgment before acting upon coaching discussions.
* Seek qualified professional support when a matter falls outside the scope of coaching.
* Treat Coach respectfully and refrain from abusive, threatening, discriminatory, or harassing conduct.
* Pay all fees according to the selected payment schedule.

Client acknowledges that the quality and value of coaching depend significantly upon Client’s participation, honesty, openness, decisions, and follow-through.

## 10. Coach Responsibilities

Coach agrees to:

* Provide coaching services professionally and in good faith.
* Treat Client with dignity and respect.
* Maintain reasonable professional boundaries.
* Provide guidance, reflection, support, strategy, and accountability within the agreed scope.
* Maintain Client confidentiality subject to the exceptions stated in this Agreement.
* Avoid knowingly practicing outside Coach’s qualifications or the scope of coaching.
* Communicate material scheduling or program changes in a timely manner.

## 11. No Guarantee of Results

Client acknowledges that coaching results vary and depend on numerous factors, including Client’s participation, circumstances, decisions, effort, consistency, timing, and implementation.

Coach does not promise or guarantee any specific personal, emotional, relationship, career, business, financial, health, or other outcome.

Testimonials, examples, stories, and descriptions of past client experiences are illustrative only and do not guarantee that Client will obtain the same or similar results.

Client remains solely responsible for evaluating and implementing any decision arising from the coaching relationship.

## 12. Confidentiality

Coach will keep information shared by Client confidential and will not knowingly disclose Client’s personally identifying information to third parties except:

* With Client’s permission;
* As reasonably necessary to provide or administer the coaching services;
* To Coach’s professional advisers, contractors, or service providers who are subject to confidentiality obligations;
* When required by law, subpoena, court order, or governmental authority;
* When Coach reasonably believes disclosure is necessary to prevent serious and imminent harm;
* To protect Coach’s legal rights, safety, property, or business; or
* To address suspected fraud, abuse, threats, or unlawful activity.

Client understands that electronic communications and third-party platforms may carry privacy and security risks that cannot be completely eliminated.

Coach will not use Client’s name, image, identifying details, or testimonial for marketing without Client’s permission.

## 13. Group or Community Confidentiality

If Client receives access to any group coaching session, online community, event, or shared program space, Client agrees to respect the privacy and confidentiality of other participants.

Client may not record, photograph, copy, distribute, publish, or share another participant’s personal information, statements, image, or story without that participant’s express permission.

Coach cannot guarantee that every participant will comply with confidentiality requirements and is not responsible for unauthorized disclosures made by another participant.

## 14. Intellectual Property

All coaching materials, frameworks, exercises, recordings, videos, written content, methods, presentations, templates, worksheets, program names, and other materials provided by Coach are owned by or licensed to Coach and are protected by applicable intellectual-property laws.

This includes, without limitation, the **Path to the Awakened Woman**, the **Luxe Identity Spiral™**, and related coaching tools and materials.

Client receives a limited, revocable, nonexclusive, nontransferable license to use the materials solely for Client’s personal, noncommercial use.

Client may not, without Coach’s prior written permission:

* Copy or reproduce the materials for others;
* Sell, license, sublicense, publish, or distribute the materials;
* Teach or facilitate Coach’s proprietary frameworks;
* Upload the materials to public or shared platforms;
* Use the materials to create a competing program, service, product, or training;
* Remove copyright, trademark, or ownership notices; or
* Record sessions unless Coach expressly agrees in writing.

## 15. Session Recordings

Client may not record coaching sessions without Coach’s prior written consent.

If Coach proposes recording a session, Coach will obtain Client’s consent before recording. Any approved recording will be used and stored according to the purpose disclosed to Client.

Coach will not publicly share a recording containing Client’s image, voice, name, or identifying information without separate permission.

## 16. Personal Decisions and Assumption of Risk

Client understands that Client retains full responsibility for all personal, professional, relational, financial, health, business, travel, employment, and lifestyle decisions.

Client voluntarily assumes the risks associated with implementing decisions discussed during coaching.

To the fullest extent permitted by law, Coach is not liable for losses, damages, injuries, costs, or consequences arising from Client’s decisions, actions, omissions, reliance on coaching discussions, or failure to obtain appropriate professional advice.

Nothing in this Agreement excludes liability that cannot lawfully be excluded or limited.

## 17. Termination by Coach

Coach may immediately suspend or terminate the coaching relationship if Client:

* Fails to make a required payment;
* Repeatedly misses or disrupts sessions;
* Engages in threatening, abusive, discriminatory, harassing, or unlawful behavior;
* Violates Coach’s intellectual-property or confidentiality rights;
* Misuses communication access;
* Requests services outside the scope of coaching and refuses appropriate referral;
* Creates a safety concern; or
* Materially breaches this Agreement.

If Coach terminates the Agreement because of Client’s breach, Client will not be entitled to a refund and will remain responsible for amounts lawfully due.

If Coach terminates the program for reasons unrelated to Client’s breach and is unable to provide the remaining services, Coach will provide an appropriate prorated refund for prepaid services not delivered, unless the parties agree to another remedy.

## 18. Dispute Resolution

The parties agree to attempt to resolve any disagreement through good-faith written communication before beginning formal proceedings.

If the matter is not resolved informally, the parties agree to participate in mediation in **Cuyahoga County, Ohio**, unless they mutually agree to conduct mediation remotely or in another location.

If mediation does not resolve the dispute, either party may pursue any remedy available under applicable law.

Nothing in this section prevents either party from seeking emergency injunctive relief, filing an eligible matter in small-claims court, pursuing payment collection, or exercising a right that cannot legally be waived.

## 19. Limitation of Liability

To the fullest extent permitted by law, Coach’s total liability arising from or relating to the coaching services or this Agreement will not exceed the amount actually paid by Client to Coach under this Agreement.

Coach will not be liable for indirect, incidental, consequential, exemplary, punitive, or special damages, including lost income, lost opportunities, loss of data, emotional distress, or business interruption, except where such limitation is prohibited by law.

## 20. Indemnification

To the fullest extent permitted by law, Client agrees to indemnify and hold harmless Coach, Daybreak Yoga LLC, DMR Coaching & Consulting, and their owners, employees, contractors, and representatives from third-party claims, liabilities, damages, or expenses arising from Client’s unlawful conduct, misuse of program materials, violation of another person’s rights, or material breach of this Agreement.

## 21. Force Majeure

Coach will not be considered in breach of this Agreement for a delay or failure caused by circumstances reasonably outside Coach’s control, including illness, family emergency, severe weather, natural disaster, government action, travel disruption, power or internet outage, platform failure, labor disruption, or other unforeseen event.

Coach will make reasonable efforts to communicate and reschedule affected services.

## 22. Notices

Formal notices under this Agreement must be sent in writing by email or mail.

### Notices to Coach

**Daybreak Yoga LLC dba DMR Coaching & Consulting**
Attn: Dawn M. Rivers
14837 Detroit Avenue, #167
Lakewood, Ohio 44107

Email: **[INSERT BUSINESS EMAIL ADDRESS]**

### Notices to Client

Notices to Client may be sent to the email address or mailing address provided by Client during checkout, onboarding, or payment processing.

Client is responsible for maintaining accurate contact information.

## 23. Governing Law and Venue

This Agreement will be governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Subject to the dispute-resolution provisions above, any permitted court proceeding will be brought in a court of competent jurisdiction located in **Cuyahoga County, Ohio**, unless applicable law requires otherwise.

## 24. Electronic Communications and Acceptance

Client consents to receiving program-related notices, agreements, invoices, receipts, and other communications electronically.

Client’s electronic acceptance, checkout confirmation, digital signature, or purchase of the coaching services will have the same effect as a handwritten signature to the fullest extent permitted by law.

## 25. Entire Agreement

This Agreement, together with the applicable checkout page, sales page, service description, and written onboarding materials, constitutes the entire agreement between Coach and Client concerning the coaching services.

It supersedes prior or contemporaneous oral or written discussions, representations, promises, or agreements concerning the same services.

If there is a direct conflict between this Agreement and promotional language, this Agreement will control unless Coach expressly agrees otherwise in writing.

## 26. Amendments

Any amendment to this Agreement must be made in writing and accepted by both parties.

Coach may update policies affecting future purchases. Any material change affecting Client’s current program must be communicated to Client and will not retroactively alter Client’s payment obligations or substantive rights without Client’s agreement, except where required by law.

## 27. Assignment

Client may not transfer, assign, sell, or gift the coaching program or Client’s rights under this Agreement without Coach’s prior written permission.

Coach may assign this Agreement as part of a lawful merger, business reorganization, sale, or transfer of substantially all relevant business assets, provided Client’s material rights are not reduced.

## 28. Severability

If any provision of this Agreement is found invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will remain in effect.

## 29. No Waiver

A party’s delay or failure to enforce any provision of this Agreement does not waive that provision or the right to enforce it later.

A waiver is effective only when made in writing by the party granting it.

## 30. Headings

Section headings are included for convenience and do not affect the interpretation of this Agreement.

## 31. Acknowledgment and Agreement

By checking the acceptance box, clicking the purchase or enrollment button, submitting payment, or otherwise electronically accepting these terms, Client confirms that Client:

* Has read and understood this Agreement;
* Has had the opportunity to ask questions before purchasing;
* Understands the services, fees, payment obligations, cancellation terms, and coaching limitations;
* Is entering into this Agreement voluntarily; and
* Agrees to be legally bound by its terms.

**BY CLICKING THE PURCHASE OR ENROLLMENT BUTTON, CLIENT AGREES TO THESE TERMS AND CONDITIONS.**

# REFUND AND TRANSFER CREDIT POLICY

**Effective Date: August 1, 2026**

All purchases made through DMR Coaching & Consulting are final.

We do not provide cash refunds, reversals, or reimbursements for coaching programs, courses, workshops, memberships, digital products, events, VIP Days, or other services, except where required by applicable law or where a separate written agreement expressly states otherwise.

By completing your purchase, you acknowledge that you have reviewed the applicable product or service description and agree to this Refund and Transfer Credit Policy.

## Transfer Credit

If you are unable to participate in or complete the product, program, service, or event you purchased, you may submit a written request to have the amount paid applied as a credit toward another eligible DMR Coaching & Consulting product or service.

Transfer credits are subject to the following conditions:

* Credit requests must be submitted in writing to **[Dawn@dawnmrivers.com](mailto:Dawn@dawnmrivers.com)**.
* Requests are reviewed individually and must be approved in writing.
* Approved credits must be used within **12 months of the original purchase date**.
* Credits may be applied only toward products or services offered directly by DMR Coaching & Consulting.
* Credits have no cash value and cannot be redeemed for cash.
* Credits are nontransferable and may be used only by the original purchaser.
* Credits cannot be resold, gifted, or transferred to another person without written approval.
* Only amounts actually paid may be credited.
* Any unpaid installments under a payment plan remain due.
* If the new product or service costs more than the available credit, the purchaser is responsible for paying the difference.
* If the new product or service costs less than the available credit, the remaining balance may be used toward another eligible offering before the original expiration date.
* Credits cannot be combined with certain promotions, discounts, scholarships, or payment arrangements unless approved in writing.
* Third-party expenses, processing fees, shipping costs, travel expenses, venue fees, and amounts paid directly to another company are not eligible for transfer credit.
* A transfer credit does not guarantee availability in a particular program, event, service, or enrollment period.

## Coaching Programs and Payment Plans

Enrollment in a coaching program reserves limited capacity and creates a commitment to the full program investment.

If you choose to discontinue coaching after the program begins:

* Payments already made will not be refunded.
* Any approved transfer credit will be based only on unused services and will be determined by DMR Coaching & Consulting.
* Remaining installments under an agreed payment plan will continue to be due unless otherwise agreed in writing.
* Missed sessions, late cancellations, unused communication access, lack of participation, or failure to schedule sessions are not considered unused services and do not qualify for credit.

## Digital Products

Digital products are considered delivered when access, download instructions, login information, or digital files are provided.

Because digital products cannot be returned, purchases of downloaded or accessed digital materials are generally not eligible for transfer credit.

We will make reasonable efforts to resolve verified technical access problems.

## Memberships

Membership payments are nonrefundable.

Canceling a recurring membership prevents future renewal charges but does not create a refund or credit for the current billing period.

Unused membership time, missed community activities, or failure to access membership content is not eligible for transfer credit.

## Live Events and Workshops

Event and workshop registrations are nonrefundable.

An approved transfer credit may be offered when a purchaser provides advance written notice that they cannot attend. Credit eligibility may depend on the event, notice provided, expenses already incurred, and whether materials or access have already been delivered.

Failure to attend without advance notice does not automatically qualify for credit.

## Company Cancellation

If DMR Coaching & Consulting cancels a paid product, program, service, or event and does not provide the purchased service, a reasonable rescheduled date, substitute experience, or comparable replacement, the purchaser may choose between:

* An applicable refund; or
* A credit toward another product or service.

This section does not apply when delivery is delayed or modified because of circumstances reasonably outside our control and a reasonable alternative is provided.

## How to Request a Transfer Credit

Send your written request to:

**[Dawn@dawnmrivers.com](mailto:Dawn@dawnmrivers.com)**

Include:

* Your full name;
* The email address used for the purchase;
* The name of the product or service purchased;
* The purchase date;
* The reason for your request; and
* The product or service toward which you would like the credit applied, if known.

Submitting a request does not guarantee approval.

## Acceptance

By completing your purchase, checking the acceptance box, or clicking the purchase button, you confirm that you have read, understood, and agreed to this Refund and Transfer Credit Policy.

**All sales are final. No cash refunds will be issued, except where required by law. Approved credits may be applied toward another eligible DMR Coaching & Consulting product or service under the terms stated above.**